PocketBiz CRM

Privacy Policy

Effective Date: July 22, 2026

Last Updated: July 22, 2026

Overview

PocketBiz CRM ("we", "us", "our") is a mobile Customer Relationship Management application operated by iPopSolutions. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the "Service").

By using PocketBiz CRM, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of the Service.


1. Information We Collect

1.1 Personal Information You Provide

When you create an account or use the Service, we collect:

Data Purpose
Full name Account identification, profile display
Email address Authentication, account recovery, communications
Mobile number Contact information for lead and customer management
Profile photo Optional avatar for account personalization
1.2 Business Data You Create

As you use the app, you create and store business data including:

This business data is stored on our servers and is accessible only through your authenticated account.

1.3 Device and Technical Information
Data Purpose
Device model and OS version Compatibility, debugging
Network connectivity status Offline-awareness indicator
App version Support, update management
1.4 Camera and Photo Library

With your explicit permission, the app may access:

Camera and photo library access is only used when you actively choose to upload or capture an image. We do not access these sensors in the background.


2. How We Use Your Information

We use the collected information to:


3. How We Share Your Information

We do not sell your personal or business data to third parties.

We may share information only in the following circumstances:

Scenario Details
Service providers Trusted third-party providers who assist in operating the Service (e.g., cloud hosting, API infrastructure), bound by contractual obligations to protect your data
Legal compliance When required by law, regulation, legal process, or governmental request
Business transfers In connection with a merger, acquisition, or sale of assets, with prior notice
With your consent When you explicitly authorize sharing

4. Data Security

We implement industry-standard security measures to protect your data:

While we strive to use commercially acceptable means to protect your data, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.


5. Data Retention

Data Type Retention Period
Account information Retained while your account is active
Business data (leads, customers, services, AMC) Retained while your account is active
Attachments and files Retained while your account is active
Authentication tokens Cleared on logout
Device logs Retained for up to 90 days for debugging

When you delete your account, we will delete or anonymize your personal and business data within 30 days, except where retention is required by law.


6. Your Rights

Depending on your jurisdiction, you may have the following rights:

Right Description
Access Request a copy of the personal data we hold about you
Correction Request correction of inaccurate or incomplete data
Deletion Request deletion of your personal data
Portability Request transfer of your data in a structured, machine-readable format
Restriction Request restriction of processing of your personal data
Objection Object to processing of your personal data
Withdraw consent Withdraw previously given consent at any time

To exercise any of these rights, contact us at the details provided in Section 12.


7. Children's Privacy

PocketBiz CRM is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child under 16, we will take steps to delete that information promptly.


8. Third-Party Services

The app integrates with the following third-party services:

Service Purpose Privacy Policy
Cloud hosting provider Backend API and data storage Provider's privacy policy

We do not integrate with advertising networks, analytics platforms, or social media SDKs. The app does not contain third-party advertisements.


9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from the laws of your jurisdiction.

By using the Service, you consent to the transfer of your information to countries outside your country of residence, including India, where our servers may be located.


10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

Your continued use of the Service after any changes constitutes acceptance of the updated policy.


11. California Residents (CCPA/CPRA)

If you are a California resident, the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) grant you additional rights:


12. European Economic Area Residents (GDPR)

If you are located in the EEA, UK, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR):


13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, contact us:

Developer iPopSolutions
Email flutter.ipopsolution@gmail.com
Website https://leads.codegarage.in

14. Consent

By using PocketBiz CRM, you consent to this Privacy Policy.


This Privacy Policy is effective as of the date stated above and applies to all users of PocketBiz CRM.